Terms & Conditions
Should an item or product be faulty within the Warranty Period, please contact Pats Archery on 08 8552 6722 or s[email protected] to ask for a return number.
Warranty Items are returned to Pats Archery at buyers expense and does not cover labour.
Return from Pats Archery to buyers delivery address is also at buyers expense.
Warranty will be covered as per Manufacturers specifications.
If in the unlikely event you receive incorrect goods or too many or too little amounts of a product Pats Archery must be notified within 7 days of receiving said goods or you (the purchaser) will have been deemed to have received the correct product*
If you have any queries please call.
* this is done so that items that are lost by the receiver are not claimed twice.
POSTAGE & SHIPPING
Whilst we take every effort to ensure our POSTAGE & SHIPPING rates are correct, whilst this system is new, it may have slight issue's. If the rate you are quoted is incorrect, either too high or too low, we will contact you and advise of any possible change's. You will have the ability to cancel your order at this stage if you are not completely happy with these changes. Please be assured we will do our best to ensure these rates are correct.
Pats Archery is not accountable for any direct or indirect damages caused during transport to and from our distribution centre.
Returns for credit require an authorisation number. Products returned will be returned at the price paid less postage and insurance and a 15% restocking fee.
Pictures are for illustration purposes only and goods may vary from the pictures on this webpage.
Bow draw length measurement is, nocking point (where you string touches the nock) to the pivot point (where your hand touches the riser) plus 1.75 inch.
Please if you are not sure, place a comment in the notes and I can ring and double check. Otherwise I will have to assume that you know what you are ordering, if you order a bow that is the wrong draw length costs of changing this will be at your expense.
Shaft to Shaft Measurement
This is how the arrow arrives from Easton, so if it arrives with a unibushing it will include the unibushing, it never includes the nock. If in doubt add to notes and we will confirm with you.
***Special Order or Non Stocked Items*** -
A 100% non refundable deposit is taken for SPECIAL ORDER items or NON STOCKED items, this includes the GOODS, INSURANCE & POSTAGE for the said item. Please feel free to discuss this if you are concerned or have any issue's with this.
***HOYT Special Order Waiting Times***
Whilst the average delivery time for HOYT products is approximately 4 - 5 weeks, no guarantee can be given and delivery times can vary ( sometimes significantly) as the product is specifically manufactured by HOYT(upon Hoyt receiving the subject order). We endeavour to place the special order with HOYT promptly, move the goods from HOYT to Australia as quickly as possible, and ship the item, to you our valuable customer, as fast as we possibly can.
The price of the goods ordered (including the cost of postage and insurance) for special orders and non-stocked items is payable in full at the time we place the order with the manufacturer/ supplier. This payment is non-refundable.
QAD Limited Lifetime Warranty
QAD Limited Lifetime Warranty
All freight back to the USA QAD Factory is at the customers expense. Pats Archery will cover postage on Pats Archery QAD purchases for the first 12 months. All Non Pats Archery QAD purchases or QAD products older than 12 months will have a $50 postage and handling fee.